Parts return policy
Our parts return policy is valid for a period of 30 calendar days from the date of the purchase. If you would like to return the product for a refund during this period, you may do so provided the conditions below have been met. Please note that if the period of 30 days has lapsed, we can’t, unfortunately, offer you a refund.
Refund requirements
The following criteria must be met to qualify for a refund:
Product is defective or dead on arrival
Product must be in original packaging and unused
Product must not be damaged
No Returns on electronics or electrical parts
Product must not be tampered with or installed on the vehicle
Proof of purchase
To complete your refund, we require a receipt, purchase order or other proof of purchase. Please note that without the mentioned proof of purchase, we will not issue a refund.
Shipping items
Returns can be mailed to the address listed on the shipping package. You will be responsible for paying for the shipping costs with regard to the items that you wish to return. We will not refund the shipping costs.
You must take care to ensure that the goods are properly packaged so that they will not be damaged while in transit. If the product is found damaged or used beyond what it takes for us to reasonably inspect it, then we may reject a refund.
Contacting us
If you have any questions, concerns, or complaints regarding this refund policy, we encourage you to contact us using the details below:
This document was last updated on October 11, 2021
